The following are purposes for which personal information are collected by Prudential Holdings Limited or otherwise known as Prudential Corporation Asia (“Prudential”, “we” or “us”) from its users:
(1) statistics and research;
(2) providing you with promotional materials relating to the insurance or financial services or related wealth management products of Prudential’s affiliated companies or subsidiaries, and those of other entities whose ultimate parent company is Prudential plc ("companies within the Prudential Group") or their respective partnering financial institutions;
(3) communication with users of this website (this “Site”);
(4) identifying users whose submission posted or uploaded by them to this Site are claimed to be in violation of intellectual property rights or right to privacy;
(5) identifying users who breach or may have breached the terms and conditions to which this Site relates;
(6) other purposes as notified at the time of collection; and
(7) fulfilling any other purposes directly related to (1) to (6) above.
We may collect aggregate data that does not allow you to be identified. This information helps us better understand your needs and adapt our products and services. We may share aggregate data with third parties for purposes including that of advertising and marketing.
Personal information of users of this Site collected by Prudential from you or from your use/access to this Site may be transferred and disclosed to any of the following parties (whether within or outside Hong Kong) for the purposes as specified in (1) to (7) above:
(a) other companies within the Prudential Group;
(b) any companies carrying on insurance and/or reinsurance related business;
(c) any insurance intermediaries who have an agency or brokerage agreement with the companies per (a) and (b) above;
(d) partnering financial institutions with the companies per (a) and (b) above;
(e) professional advisors;
(f) any associations and federations of the insurance industry that exist from time to time;
(g) any other service providers providing insurance and/or reinsurance related business;
(h) any agents, affiliates, contractors or third party service providers who provides administrative, telecommunications, computer, payment, printing, redemption or other services to Prudential in relation to the operation of the business of Prudential;
(j) any persons and corporate entities to whom Prudential is obliged to disclose under the requirement of any law or regulation relating to Prudential or any of its affiliates or business partners;
(k) any person who is making a claim in connection with violation or possible violation of intellectual property rights or right to privacy regarding submission posted or uploaded by users to this Site;
(l) any governmental, law enforcement agencies and judicial bodies or regulators; and
(m) other parties as notified to you at the time of collection.
Prudential may transfer your name and contact information to other companies within the Prudential Group, and other partnering financial institutions, for the purpose of providing you with promotional materials relating to those entities' insurance or financial services or related wealth management products. However, Prudential will not disclose your personal information to any other third parties for direct marketing purposes without your consent.
Prudential may transfer your personal information in connection with a transaction with another company which affects the control, governance, structure and/or management of all or a substantial part of its business, or if required to satisfy applicable legal or regulatory requirements.
This Site may contain links to third party websites. Prudential has no control over the content of such third party websites or the way that the operators of these websites deal with your personal data. You should review the privacy policies applicable to these third party websites to understand the ways in which these third parties may deal with your personal information.
When you access this Site, anonymous technical information may be collected about your activities on the Site (e.g. your IP address, the date and time that you accessed the Website, information relating to your browser and operating system, the pages visited etc.).
Prudential may use "cookies" (pieces of information relating to your preferences sent by the Site to your browser and stored on your computer hard-drive). Cookies enable the Site to remember you and your preferences when you visit the Site and enable us to tailor the Site to your needs. Cookies do not identify you personally. However, if you do not want to receive cookies you can disable this function by changing your browser settings.
Prudential shall keep your personal information for as long as necessary to achieve the purpose for which it was collected and to comply with legal requirements. If Prudential no longer needs your personal information for any purpose, it will take reasonable steps to securely delete or destroy your personal information.
Users of this Site have the right to request access to and/or correction of their personal information held by Prudential. Prudential has the right to charge a reasonable fee for processing such data access and correction request. If any users of this Site want to access or correct their personal information held by Prudential, please contact us or write to our "Data Protection Officer – Prudential Corporation Asia", via email:PCA.Privacy@prudential.com.hk; or at our principal office – 13/F., One International Finance Centre, 1 Harbour View Street, Hong Kong.
Prudential may from time to time amend this Personal Information Collection Policy and all personal information shall be governed by the most recent version of this Policy.